FEATURE · ANSWERS
Answer more community questions without more work
Turn the content you already publish into instant, accurate answers with an easy-to-install search bar or chat that lives right on your site and only answers from your sources.
How can we help?
ON YOUR SITE
Visitors get instant, sourced answers right on your homepage — no digging through your content.
SUGGESTED
Starter questions from your most important topics.
ONE LINE. ANYWHERE.
Drops right into the website you already have.
No plugins to install and nothing to migrate. Answers is one lightweight line of code — paste it where you want the search bar, and it works on every page.
WHERE IT LIVES
Three ways to meet people where they ask.
Same content, same engine — choose the surface that fits each page.
Inline search bar
A search field right on your homepage, nav bar, or any page you'd like.
Chat widget
An icon in the corner of your website that opens a full conversation.
Full answers page
A dedicated page that answers and cites your content.
WHAT IT HANDLES
Your knowledge, working for everyone.
No new tools to learn. No extra work. The integration does all the work for you.
Pulls from all your content
Website, PDFs, social posts, newsletters, and more — become one source of truth.
Stays in sync automatically
Re-checks your sources on a schedule. No re-uploading.
Answers only from your sources
Never the open internet or made up from an AI's best guess.
Matches your brand
Colors, fonts, and placement made to look like your site.
Answers in 70+ languages
Replies in whatever language each person asks in.
Logs every question
See what people ask, what's answered, and what's missing.
QUESTIONS
The questions we get most about our answers search bar.
No. It's lightweight and loads quietly in the background, so your site stays just as fast as it does today.
Your content stays where it is — on your website, in your documents, on your social channels. Civilized reads and indexes it, but never moves or copies it to a third-party location.
Yes. Colors, fonts, position, welcome message, and suggested questions are all configurable to match your brand and website.
Yes. You choose exactly which pages get the search bar or widget. Add it to one page or every page — it's up to you.
We'll set one up for you. Every Civilized organization gets a hosted answers page that works on its own — no website required.
No. Civilized re-checks your content on a schedule. When you update your site, answers update too. There's nothing to manually sync or upload.
Civilized automatically re-crawls your content sources on a regular schedule. When your site changes, the answers change with it.