BUILT FOR NONPROFITS

Answer once. Help everyone.

Hours, eligibility, how to volunteer, where to go — the people you serve ask in plain language and get the right answer, drawn from the content you already publish. Available 24/7, in any language, right from their phone.

Nonprofit front door illustration

THE PROBLEM

Your team is drowning in repeat questions.

The answers already exist — in your FAQ, a newsletter, a post from last spring. People just can't find them, so they email, call, or walk in. And your team spends the day repeating itself instead of doing the work only they can do.

ANSWER MORE

Answer every question, the moment it's asked.

A search bar or chat on your existing site — one line of code — answers from your content, not the open internet. Accurate, on-brand, available any time of day.

Answers only from content you've created or approved
Installed with a single line of code — nothing replaced
Every conversation logged, so nothing is lost
See How Answers Works
Answers

Am I eligible for services?

Yes — if you live in Orleans Parish and meet the income guidelines. Bring a photo ID and proof of address.

From: Eligibility FAQ

Top questions this week

When are you open?Answered142
Do you offer transportation?Gap38
How do I volunteer?Answered96
Where are you located?Answered77

INSIGHTS

See exactly what your community is asking.

Every question is tagged — answered, unanswered, content gap. You finally know what people need, and where your knowledge has holes worth filling.

Spot the questions you can't answer yet
Find the content gaps worth filling next
Watch repeat questions drop over time

Why Nonprofits Choose Civilized

Built for your mission, designed for trust.

Answers, day or nightInstant Answers

Answers, day or night

Residents get accurate, sourced answers 24/7 — without adding a single person to your team.

Never goes staleAlways Current

Never goes stale

Civilized re-checks the content your city already publishes on a schedule, so answers stay right.

Grounded in your contentYour Sources

Grounded in your content

Never the open internet. Never trained on outside models. Answers come from your verified sources.

Speak their languageEvery Language

Speak their language

Answers in 70+ languages, automatically — so every resident gets help in their preferred language.

What nonprofits see with Civilized.

All of your content, together — answered in 70+ languages.

Facebook
Instagram
Email
PDFs
Website
Voice
FAQ
In-house AI experts illustration

STRATEGIC PARTNERSHIP

Your in-house AI experts.

AI is moving fast, and small nonprofits don't have the time to keep up. We do this every day. Every Civilized nonprofit gets our team to help you make sense of what's worth your attention — and what isn't. Included with partnership, free.

Free to use.

The core platform is free. No per-seat pricing. No freemium gates on essential features.

Works with what you have.

One line of code on your existing site. Nothing replaced. Nothing migrated.

Your data stays yours.

Never sold. Never used to train outside AI models. Your community's knowledge, under your control.

FOUNDING NONPROFIT PARTNER

Ready to talk about what this looks like for you?

Free. Forever. For the first nonprofits to build this with us — no per-seat pricing, no feature gates, no surprise renewals.

Become a Civilized Nonprofit