BUILT FOR CITIES
One front door to every city service.
Permits, trash pickup, parking tickets, park rentals — residents ask in plain language and get the right answer, drawn from the content your city already publishes. Instantly, 24/7, in any language, straight from their smart phone.
THE PROBLEM
Your team answered it. Residents just can't find it.
Every department runs its own site, its own PDFs, its own phone tree. A resident trying to renew a permit or report an issue has to know which department owns what before they can even start. Most don't — so they give up, or they call 311.
ANSWER MORE
Answer every resident question, instantly.
A search bar or chat on every department site — one line of code — answers from the content your city has already published, not the open internet.
How do I get a building permit?
Start your application online with the Department of Safety & Permits. You'll need your property address and project plans.
From: Safety & PermitsTop questions this week
INSIGHTS
See exactly what residents are asking.
Every question is tagged — answered, unanswered, content gap. You finally know what residents need, and which department's content has gaps to fill.
Why Cities Choose Civilized
Built for your city, designed for trust.
Instant AnswersAnswers, day or night
The people you serve get accurate, sourced answers 24/7 — without adding a single person to your team.
Every LanguageSpeak their language
Answers in 70+ languages, automatically — so everyone gets help in their preferred language.
Always CurrentNever goes stale
Civilized re-checks the content you already publish on a schedule, so answers stay current.
Your SourcesGrounded in your content
Answers are sourced from your documents, your website, your social posts — never the open internet.
What cities see with Civilized.
All of your content, together — answered in 70+ languages.
Facebook
Instagram
Email
PDFs
Website
Voice
FAQ
STRATEGIC PARTNERSHIP
Your in-house AI experts.
AI is moving fast, and most cities don't have the people in-house to keep up. We do this every day. Every Civilized city gets our team to help shape your AI strategy and make sense of what's worth your time — and what isn't. Included with partnership, free.
Free to use.
The core platform is free. No per-seat pricing. No freemium gates on essential features.
Works with what you have.
One line of code on your existing site. Nothing replaced. Nothing migrated.
Your data stays yours.
Never sold. Never used to train outside AI models. Your community's knowledge, under your control.
FOUNDING CITY PARTNER
Ready to talk about what this looks like in your city?
Free. Forever. For the first cities to build this with us — no per-seat pricing, no feature gates, no surprise renewals.