Privacy Policy

Introduction

Civilized, Inc. ("Civilized," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (civilized.org) and use our services.

Information We Collect

Information you provide

• Contact information (name, email address, organization, zip code) when you sign up through our Get Started form
• Job application information (name, email, resume, cover letter) when you apply for a position
• Email address when you subscribe to our newsletter

Information collected automatically

• Usage data through Google Analytics 4 (page views, session duration, device type, general location)
• Questions submitted through the Answers search bar on partner organization websites

How We Use Your Information

• To provide and maintain our services
• To communicate with you about your account or our services
• To send newsletters you have opted into
• To process job applications
• To improve our products and services
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We do not use your data to train third-party AI models. We may share information with service providers who help us operate our business (hosting, analytics, email delivery), but only as necessary to provide our services.

Answers Search Bar Data

Questions submitted through the Answers search bar on partner organization websites are logged and made available to that organization through their analytics dashboard. This data is used to improve answer quality and identify content gaps. It is never sold or used for advertising purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at privacy@civilized.ai. You may unsubscribe from marketing emails at any time using the link in any email we send.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@civilized.ai.