SUPPORT

How can we help?

Find answers, guides, and resources to get the most out of Civilized.

Getting Started

Everything you need to start using Civilized.

How do I start using Answers?How do I set up my organization on Civilized?What information does Civilized need to get started?

Pricing & Plans

Understand what’s included and how pricing works.

How much does Answers cost?How much is the 311 Coordinator?How do upgrades and add-ons work?

Setup & Configuration

Get your Civilized tools configured and running.

How do I set up my chat widget?How do I add a search bar to my website?How do I set up a contact us link?How do I install the Civilized WordPress plugin?

Managing Content

Keep your content library up to date.

How do I add content to Civilized?How do I add content via email?How does Civilized keep my content current?